IT Assistant Job Description
Perched on a secluded peak of Palm Island, One&Only The Palm offers an intimate beachfront sanctuary where the modern marvels of Dubai blend seamlessly with the timeless allure of old Arabia. With deep expertise and genuine hospitality, we anticipate every guest’s need, going beyond expectations. Whether curating the perfect family outing or organizing an enchanting private dinner, we bring creativity and imagination to every detail, igniting a sense of playfulness, discovery, and adventure.
Job Description
With world-class resorts around the globe and exciting expansion on the horizon, Kerzner International is offering a fantastic opportunity for an IT Assistant to join the Information Technology team at One&Only The Palm, Dubai.
The ideal candidate should have at least 2 years of experience in IT within a luxury 5-star hotel or resort setting. Experience in managing fast-paced operations and interacting with a high-profile, diverse clientele is essential. The role requires a courteous, self-reliant individual who can work discreetly and handle sensitive information with a high level of confidentiality. You should be proactive, “switched on,” and possess an outgoing, charismatic, and approachable personality. Strong spoken and written English skills are a must. The ability to thrive under pressure in a dynamic, fast-paced environment and work effectively as part of a team, while maintaining a commitment to quality, is essential. The position also demands the following core competencies:
Responsibilities
- Experience with Property Management Systems, preferably OPERA
Proficient in desktop management and troubleshooting
Skilled in printer management and troubleshooting
Experience with Point of Sale systems, ideally Micros Symphony
Basic networking and troubleshooting expertise
Knowledge of Active Directory services, DNS, and DHCP
Strong understanding of hotel operations
Embraces diversity and differences
Customer-focused with strong adaptability
Effective communication skills
