Customer Service Representative | Jobs In Dubai

About Teleperformance

Look, Teleperformance isn’t just some call center factory. We’re pretty much everywhere—seriously, over 80 countries, rubbing elbows with some of the biggest names out there. We’re all about mixing real human connection with slick digital solutions. Retail, tech, travel, finance—you name it, we’ve probably got someone answering calls for it.

Dubai? That’s our hot place. It is full of opportunity, really diverse, and honestly, if you want to put the pedal to the metal and grow fast, and be seen, this is where to be. No one is just a number here!

Job: Customer Service Rep

Where: Dubai, UAE
Who: Arabic speakers get bonus points
Needed: At least a year getting your hands dirty in a call center

What You’ll Be Doing

We want folks who actually like people (or can at least fake it really well). You’ll be the first voice clients hear—solving problems, answering weird questions, putting out fires, all that good stuff. Basically, you’ll make someone’s day a little less frustrating.

The To-Do List

– Pick up the phone, answer chats, reply to emails—do whatever it takes to help
– Actually know your stuff: explain products or services without mumbling through it
– Handle complaints (and not lose your cool)
– Keep customers happy—seriously, that’s the job
– Update info in the CRM (yeah, you’ll learn what that is if you don’t already know)
– Hit your targets, don’t just coast

What We Want

– A year or more of actual customer service (not just yelling at your internet provider)
– Arabic? Big plus. English? Must-have.
– People skills, problem-solving, you get the idea
– Juggle a few things at once without melting down
– Know your way around a computer and customer service tools
– Show up with a good attitude and actually care about helping people

What’s In It For You

– Decent salary, plus extra if you crush your goals
– Training that’s not just boring PowerPoints
– Work with people from everywhere—never a dull moment
– Real chances to move up if you’re not just clock-watching
– Wellness stuff and actual benefits (not just a fruit basket)

How To Get In

1. Fix up your CV—make sure your customer service game is front and center.
2. Shoot it over to: careers.uae@teleperformance.com
Subject line: Application – Customer Service Representative – Dubai