Quality Assurance Controller Jobs In Dubai | Emirates Group

Auditing:

Conduct internal and external audits and performance reviews to ensure Quality, policies, systems and procedures are implemented and routinely followed. This includes timely planning, executing, and submissions of audit and nonconformities reports, effective implementation of corrective / preventive actions and on time completions of the audit cycles. Provide support and guidance to line departments on all matters related to external and internal audits.

Quality Assurance & Compliance Management System:

Maintain a Quality Management System for the department. Implement and maintain an effective document and record management system as per certification requirements.

Business Excellence:

Work under QAM management directives in establishing a service excellence framework. Develop an implementation plan for systematic deployment of approaches in liaison with relevant business units.

Analyse the scope, trends and targets of business results achieved and link them with approaches in order to always benchmark with industry best-in class standards. Ensure that the department complies with quality and industry regulatory requirements, by reviewing key performance indicators related to QMS with respective line managers.

Business Continuity & Accident Response Planning:

Work along with QAM and Group Safety, in establishing a service excellence framework that will support the departments Business Continuity Planning (BCP’s). Develop an implementation plan for systematic deployment of approaches in liaison with the department. Undertake periodic testing of the department’s readiness in managing medium to severe impact operational risks. Prepare and analyse the results of all tests and prepare a report card of the results with recommendations to improve responsiveness.